We will view the property initially to assess its rental value. At this point, we will answer any questions you may have and determine the most suitable service to meet your   requirements. Also we will be able to make recommendations where necessary that could potentially increase the rental value of your property. Our advice at this point is completely free and aimed at making sure you have a firm understanding of all your obligations before proceeding to let your property.

Rent Smart Wales

Rent Smart Wales is a service hosted by Cardiff Council to ensure compliance with the legislation in partnership with 22 Welsh local authorities. The Welsh Ministers designated Cardiff Council as the Licensing Authority for the whole of Wales in 2015. The designation can be read on the legislation website. In its role as Licensing Authority under the Housing (Wales) Act 2014, the Rent Smart Wales service must process landlord registrations and grant licences to landlords and agents who are required to comply with the Housing (Wales) Act 2014.


Landlord Registration

Any landlord who has a rental property in Wales which is rented on an assured, assured shorthold or regulated tenancy is required to register.  Depending on how a property is owned will determine who needs to register it.  All registrations are done with Rent Smart Wales. 

Landlord Licensing

Landlords who are not involved in setting up tenancies and managing their rental properties do not need a licence; however they must use a licensed agent and register as a landlord declaring their agent on the registration.  Landlords who do undertake letting and management tasks at their rental properties in Wales are required to apply for a licence.  Such landlords are often described as ‘self-managing’.

Marketing your property 

Once you have decided to appoint us as your agent, one of our representatives will visit the property in order to take some internal and external photographs.       

We shall use the photographs and the information we have collected to create an attractive advert, which we shall display whilst marketing your property.In order to maximise property exposure, our website is updated daily and our properties are listed on market leading property  portals. We will make sure that the best service is delivered to both the landlord and tenant.

Presenting the property

As the lettings market becomes more and more competitive, it is important that the property is presented in the best way possible. Without this, the property could remain empty for longer as well as affect its rental value. To help a rental property appeal to a wider market, we would suggest the following: 

  Keep the colours in the property neutral.

  •   Gardens must be kept maintained (when a tenant occupies the property, 

the maintenance of the garden becomes their responsibility).

  •   Keep the equipment provided and furnishings as contemporary as possible (can still be basic).

  •   Check for any grouting issues in places such as the bathroom. 

  •    Any mould issues can really affect a prospective tenant's 

decision to rent the property.

  •   If the property is a flat with a communal entrance and hallway, 

  • make sure that for the benefit of all tenants that this area is kept tidy and clear of debris at all times.

  •   Double glazing and gas central heating is another popular feature amongst prospective tenants.

  •   In general, a well kept property at the time of rental, is maintained in such a fashion throughout the tenancy, so always adopt the approach, “would I be happy living here with my family?”.

Obtaining the tenants and referencing 

Arguably, the most important factor when letting the property is the prospective tenant. The whole success of letting depends on finding the right tenant. If an applicant wishes to proceed with a tenancy, we will assess their suitability.

The references aim to check that each tenant is creditworthy by for example checking for CCJ’s and arrears and obtaining employer, landlord and character references.

Once references have been received, we will contact you to confirm the results of this and advise of the proposed tenancy start date.

All necessary legal paperwork, including an inventory (if you want one), will be prepared and signed and any outstanding balances settled by the tenant before the tenancy commences.

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